Privacy policy

Last updated: 24 July 2026

This policy explains how Punjab Pedia, a brand of Krishna Devi Publications ("we", "us", "our"), collects, uses and protects your information when you use this website or buy our books.

1. What we collect

• Order details: your name, phone number, email address, billing and delivery address, and the books you ordered.
• Payment details: payments are processed by our payment gateway partner. We do not collect or store card numbers, UPI PINs or banking passwords. That data is handled by the gateway under its own privacy policy and applicable RBI regulations.
• Messages: what you send us by email, phone or WhatsApp.

2. How we use it

• To process, pack and deliver your order, and to send you updates about it.
• To answer your enquiries and provide support.
• To meet our legal, tax and accounting obligations.

3. Who we share it with

We do not sell or rent your personal information. We share it only with the service providers needed to complete your order — our payment gateway and our courier and delivery partners — and where the law requires it.

4. Security

We take reasonable measures to protect your information. Online payments are processed over encrypted connections by our payment gateway partner.

5. Cookies

This website uses only basic cookies needed for it to function. We do not use cookies to track you across other websites.

6. Your rights

You may ask us to show you, correct or delete the personal information we hold about you. Write to us using the details on our contact page.

7. Contact

For any privacy question, reach us through our contact page.